Google, Apple surge in customer satisfaction rating Google and Apple were among the big winners in the University of Michigan's second quarter American Customer Satisfaction Index. The index, released Tuesday, found that overall satisfaction among consumers fell 0.1 percent to 75.1 on a 100 point scale. Among the key technology movers...

Want to know what key political players are reading? This is an interesting idea -- Google's now sharing with the world what is catching attention from presidential candidates and political commentators. Political news isn't hard to find online -- it's basically everywhere. Popular news featured on Google News is often political in nature, and there is certainly...

MSE rises like a phoenix from the beta ashes Knock knock. Who's there? A shameless self-marketing campaign, trying to throw anything Microsoft related your way. Well, not any more anyway, as the Microsoft Student Experience has been thrown out of beta with golden depth charges. The website now looks what it actually...

Top US domains by traffic in June 2008 Rank Website Market Share 1. www.google.com 5.92% 2. www.myspace.com 5.05% 3. mail.yahoo.com 5.00% 4. www.yahoo.com 4.09% 5. mail.live.com 2.44% 6. www.ebay.com 1.73% 7. search.yahoo.com 1.62% 8. www.msn.com 1.24% 9. www.facebook.com 1.19% ...

Podcast: CIO tells how he reduced impact of Olympics video streaming Being able to watch most of the 2008 Summer Olympics streaming over the Internet has been exciting for users, but not so much for businesses and IT departments. Hear CIO Ira Levy explain how his organization used a two-pronged approach of education and technology to limit the effect of Olympic...

BBC News educates you as you read the news I couldn't think of a fancy title. Had I done so I would have called it "Harry Potter and the Da Vinci Book of Sudoku"; nevertheless it'll do. After my daily hourly in some cases browse through the BBC News website to quash my horrid addiction to...

Video commenting hitting the information highway Bubble Comment is exactly that, a way to comment on a website in your own little bubble. It's hardly new in terms of allowing people to leave comments, but as I've previously written, webcams do seem to be the social tool of the modern generation. This new...

Coordinated Russia vs Georgia cyber attack in progress In the wake of the Russian-Georgian conflict, a week worth of speculations around Russian Internet forums have finally materialized into a coordinated cyber attack against Georgia's Internet infrastructure. The attacks have already managed to compromise several government web sites, with continuing DDoS attacks against numerous other Georgian government sites, prompting...

Georgia turns to Google's Blogger amid Russia onslaught What do you do when your country is under attack by Russia and your government's Web sites pummeled by an alleged cyber attack? If you're Georgia you turn to Google, specifically Blogger. To get its message out, the government of Georgia is posting updates to Blogger and...

Ok, I admit it. I love NBCOlympics.com! Now go make it work on Linux! It's not often when a piece of  technology impresses me enough that I do the "wow" thing when I'm using it. But the Silverlight streaming video implementation on NBCOlympics.com is truly awesome, even if I am forced into using Internet Explorer to watch it (EDIT: It...

EIC podcast: Olympics IT; LinuxWorld; Google On this week's EIC squared podcast Dan and I talk about the Olympic-sized IT effort behind NBC and Microsoft's web site. We also talk about LinuxWorld and Google's opt-out moves this week. On the Olympics, it's showtime for Microsoft's Silverlight and the IT effort behind NBCOlympics.com. Will...

I went to Moscone Center and all I got was this stupid T-Shirt Where's the hot chicks? Yeah you heard it, Summer LinuxWorld Expo sucked. Again. No, I didn't go this year. In fact, I haven't gone in two years. So how can I say it sucked? Because everyone who I know...

Google has Olympic fever Since Google is spending a lot of time and money making sure they are the number one search engine in every country, or at least trying to, it's no surprise that Google has been looking at the Olympics as a huge opportunity that can't be missed. According...

New York Times website down Update 8/5/08 6:30 PM EDT: Seems to be back up now. The New York Times website is currently down with no more information available now. Details later when we learn more. Here's a screen capture: [Thanks to @michaelgoldberg on Twitter...

Omnisio snapped up by Google for YouTube Google today announced the acquisition of Omnisio, a video website that lets users publish their own compilations of videos, and then allow viewers to annotate them. Google says the Omnisio team will be joining YouTube, and they will be likely working on integrating the technology they have developed, and...

McAfee SiteAdvisor blocks SANS Showing you just how much they understand about security, McAfee blocked the SANS website, sans.org, as well as giac.org and sans.edu, with their SiteAdvisor application, listing it as a "bad" site. Interestingly enough, SANS sites are some of the best sites to go to for security related...

Ex-Googlers launch Cuil, but maybe too early? One thing I read about too often is the next "Google Killer". When will people realize that this is almost an impossible thing to live up to -- trying is almost always a death wish and a huge waste of money. The last "Google Killer" I even remember...

FSF's "Defective by Design" asks supports to mob Apple Genius Bars Over the weekend the Free Software Foundation called on visitors to the Defective by Design website to book slots at Apple Genius Bars across the US, Australia, Canada, Italy and the UK to pose questions to Genius Bar staff about ways that the iPhone restricts user freedoms. Does inconveniencing Apple...

Another student hacks another police website Oh the fun. Once again, another police website has been hacked by a student, showing that even the police aren't safe from all crimes. This is another link in the long chain of attacks over the years from egotistical teenagers trying to get a kick out of life without sticking...

Kaspersky's Malaysian site hacked by Turkish hacker According to Zone-h.org, Kaspersky's Malaysian site has been defaced by a Turkish hacker during the weekend, through a SQL injection, leaving the following message - "hacked by m0sted And Amen Kaspersky Shop Hax0red No War Turkish Hacker Thanx to Terrorist Crew all team members". "The official Malaysian Kaspersky Antivirus's...